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Welcome to the MessageBird Engagement Platform

Welcome to MessageBird's documentation! Find guides and tutorials to help you set up and use our omnichannel communication platform effectively.

What is MessageBird?

MessageBird's engagement platform is designed to streamline your communication processes, enabling you to send and receive messages across multiple channels, including SMS, Email, and WhatsApp.
With our powerful tools, you can easily automate your communication workflows, personalize your messages, and engage with your customers in real-time.
Looking for our API documentation? It's over here!

Get started

Jump straight in with our guides.

Install a channel

Choose one of the popular channels below, or browse the other channels we offer:

Explore MessageBird for Service

In Customer Experience or Service? Take a look at some of our service-specific solutions:
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Launch omnichannel customer service
Enable agents to handle every customer inquiry, from every communication channel, in a single space.
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Automate using an FAQ chatbot
Provide your customers with instant answers to frequently asked questions with a conversational bot.

Explore MessageBird for Marketing

In Marketing? Take a look at some of our marketing-specific solutions:
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Set up conversational marketing
Engage in two-way conversations with your customers, understand their needs and preferences, and provide personalized recommendations to boost sales.