Channel actions

Channel actions enable you to send and receive messages through various communication channels, such as SMS, social media platforms, and messaging apps.

You can use these actions to send text messages, images, files, and location information to your audience and receive responses in real time.

Message Processing

This action processes messages as output from a flow.

Gather Digits from a Channel Call

This action prompts the user to enter digits during a channel call and captures the entered digits.

Gather DTMFs from Call

This action prompts the user to enter DTMF tones during a channel call and captures the entered tones.

Send File Message to Channel

This action sends a file message to a channel. Send GIF Message to Channel: This action sends a GIF message to a channel.

Send HTML Message to Channel

This action sends an HTML message to a channel.

Send Image Message to Channel

This action sends an image message to a channel.

Send List Message to Channel

This action sends a list message to a channel.

Send Message with Location to Channel

This action sends a message with location information to a channel.

Send Plain Text Message to Channel

This action sends a plain text message to a channel.

Send Template Message to Channel

This action sends a template message to a channel.