France

Traffic Whitelisting

According to French laws, it's forbidden to send promotional/marketing traffic between 9:00 PM and 8:00 AM, on bank holidays and Sundays. Any messages sent in this time will be queued for delivery. It is also not allowed to send spam, adult content, and messages that promote gambling.

If you are sending transactional messages (notifications, OTPs, etc) from your account and need to bypass those promotional restrictions, our Support team can assist in arranging a transactional connection for your account. Please reach out to our support with a sample message.

Virtual Mobile Numbers

Due to increased regulations in France, please fill out the form attached at the end of the article if you wish to purchase a Virtual Number for France. Once the form is completed, reach out to our Support Team for next steps.

Marketing Traffic

VMN's can officially only be used for Person to Person messaging. That is to say that marketing content is strictly not allowed to be sent from these Numbers. We recommend customers who would like to send Marketing SMS to send with a company name as originator and not with a Number. When sending your SMS with a name, the originator will be overwritten to a short code as per the operator requirements, however, this will give you the best deliverability for marketing traffic.

Daily Messaging Limit

If you are sending with a Number, each number has a daily limit of approximately 500 SMS per number, per day. It is best to have multiple Numbers if you plan to send more than 500 SMS a day with a Virtual Number as the sender. It is best to have multiple Virtual Numbers if you plan to send more than 500 Personal SMS in 24 hours and need to receive responses.