Choosing the right Sender : Availability and Restrictions by country

Choosing the Right senders

MessageBird offers you the option to send messages via different types of senders the most common worldwide being alphanumeric. However, due to local restrictions in certain countries, different types of originators may work best for different use cases, Below you can find additional information on a country-per-country basis.

if you only send 1-way traffic (either transactional or promotional) you can, in most cases, obtain world cover by just using 2 senders:

  • one Toll Free Number for both USA and Canada

  • one Alphanumeric for the rest of the world

if you intend to send 2 ways traffic you may need up to one sender per country

Alphanumeric senders

Alphanumeric senders are words your user receives in the form field of SMS. They only work 1 way but are a great option for both branding (you can use your company name) and coverage (the same Alphanumeric can be used to send traffic to multiple countries) . In the example below Bird is used as an Alphanumeric sender

OPT-OUT and Subscriptions

In most countries of the world you can fulfill your OPT OUT obligation by including an OPT link in your messages, this allows to utilize Alphanumeric as in this example

In few other countries (notably in both USA and Canada) you are mandated to accept user OPT OTU requests by SMS (for example recognize and act on your user texting you STOP) Because of this you must use 2 ways numbers even when sending 1 way or promotional traffic.

Sending messages containing URL

In certain countries, local operators will block URLs if they are not registered and ore are not clearly recognizable as belonging to a brand. Below you can find additional information on a country-by-country basis; if a country supports generic URL you can use any domain including shared shorteners (for example brd.to/xxxx if a country does not support Generic URL shortener you can only use branded shorteners.

In most country a branded subdomain is considered enough to identify an url exampel {brand}.brd.to/xxxx

Blocked message and error code

Whenever possible MessageBird provides a dedicated error code and status reason to indicate the SMS failed to deliver due to lack of registration and/or forbidden content. You can find more information on Failed SMS Troubleshooting in this article, or you can directly check our detailed Status List on our Developer Page.

Sender ID Registration Information

In most countries, a quick check performed by bird will be enough to enable you to send traffic however in other countries in pre-registration of the sender ID is conducted externally by a carrier or regulatory-controlled entity. In such cases, registration may take longer and require to provide additional information You can recognize those countries are marked with the icon "".

If a country is not explicitly listed below, please refer to the rest of the World entry

Quiet Hours

in many countries, you are requested or mandated not to send promotional messages on certain days or during certain hours. You can however send transactional messages at any time needed.

Countries & restrictions

Rest of the World

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

RestrictionDetails

3rd Party Registration required

URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

Service Note

SMS

Numeric senders (as numbers or shortcodes) are NOT supported

SMS

When delivering to one or more networks in the country, your sender name may be overwritten to a local shared short or long code or a generic alphanumeric (ex infoSMS)

A

Australia

Country Specific Article

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - Mobile Number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

Numbers

Mobile numbers can be sold only to Australian Local businesses (proof of incorporation required)

SMS

Alphanumeric registration is subjected to proof of brand ownership

Restrictions

RestrictionDetails

3rd Party Registration required

URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

B

Bangladesh

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

SMS: Alphanumeric sender may be overwritten to a generic sender (ex InfoSMS) when delivering to one or more networks

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Belarus

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

SMS: Alphanumeric sender will be overwritten to a generic sender (ex InfoSMS) when delivering to one or more networks

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Belgium

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - Mobile Number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

SMS: all alphanumeric sender will be overwritten to a shared local shortcode

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

Brazil

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - Mobile Number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

SMS: all alphanumeric sender will be overwritten to a randomized local number

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Mon-Sat 14:00 -> 08:00 Sun 00:00->24:00

C

Canada

Country Specific Article

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Toll Free number

For Promotional Traffic

SMS - Toll Free number

For Conversational Traffic

SMS - Toll Free number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

SMS: numeric sender throughput is throttled by receiving carrier

SMS

All message bodies must be prefixed by the brand name

SMS

All promotional messages must be postfixed by the sender webpage URL

Restrictions

Cambodia

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

SMS: Alphanumeric sender may be overwritten to a generic sender (ex InfoSMS) when delivering to one or more networks

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Cameroon

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

SMS: Alphanumeric sender may be overwritten to a generic sender (ex InfoSMS) when delivering to one or more networks

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Chile

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

SMS: Alphanumeric sender will be overwritten to a local randomized number

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

19:30->08:30

China

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

N.A.

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

SMS: Alphanumeric sender will be overwritten to a carrier-assigned local number starting with 106

SMS

Each SMS content will be prefixed with the brand name of the sender (this may result in extra charges if the length of the message is greater than 1 part)

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Colombia

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric senders will be overwritten to a local shared short code number

SMS

Message bodies MUST be prefixed with the brand name of the sender

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00->08:00

Costa Rica

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric senders will be overwritten to a local randomized local long code

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00->08:00

Croatia

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your number

You can check what other ypes of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Czechia

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - Mobile Number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric registration fees will be charged

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

D

Denmark

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

Dominican Republic

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - Bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric may be overwritten to a local shortcode when delivering to one or more local carriers. Fees will be charged

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

E

Ecuador

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric senders will be overwritten to a local shared short code number

SMS

Message bodies MUST be prefixed with the brand name of the sender

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Mon-Fri: 18:00->09:00

Sat-Sun : 00:00->24:00

Estonia

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - mobile number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

Czechia

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - Bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All promotional traffic is forbidden

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

F

France

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - Bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All financial institutions will require additional documentation when registering

SMS

Utilizing the same sender to deliver both transactional and promotional traffic is forbidden. Two senders should be registered ex BRAND_MKT vs BRAND_INFO

SMS

Promotional traffic must be postfixed with STOP 36180 or STOP au 36180

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Work Days: 22:00-> 08:00

Weekend and Public Holidays 00:00 -> 24:00

Type of SenderCapabilties

Alphanumeric (see notes)

SMS 1 WAY

Mobile Number

Voice 2 Ways

Short Code

SMS 2 Ways

Finland

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - mobile number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

G

Germany

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - mobile number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

Guatemala

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric senders may be overwritten to a local randomized local long code when delivering to 1 or more local carrier

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00->08:00

H

Honduras

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric senders may be overwritten to a local shared short code when delivering to 1 or more local carrier

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 08:00

Haiti

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric senders may be overwritten to a generic alphanumeric (ex SMS_info) when delivering to 1 or more local carrier

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Hungary

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transctional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your number

You can check what other ypes of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric senders will be overwritten to a local random long code

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

I

Italy

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric usage is reserved only for Italian companies with an Italian tax ID and certified email address (PEC) . Traffic from 3rd countries will be delivered via random local numbers

Restrictions

RestrictionDetails

3rd Party Registration required

Only for Italian Enterprises

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

India

Country specific article

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see notes)

For Promotional Traffic

SMS - Alphanumeric (see notes)

For Conversational Traffic

Whatsapp - bring your number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric usage is reserved only for Indian companies that completed the registration of their traffic on a government webpage (see country article)

Restrictions

RestrictionDetails

3rd Party Registration required

Only for indian Enterprises

Generic URL shortening allowed

Quite Hours / Do not Disturb

21:00 -> 10:00

Indonesia

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Local Indonesian companies are subjected to different processes compared to international ones contact our support team if you belive this applies to you

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Iran

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

N.A.

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All SMS traffic must relate to SMS templated registered otherwise will be blocked

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Ireland

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Any international number may be overwritten to a generic alphanumeric (ex infoSMS )

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

Ivory Coast

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

J

Japan

country specific article

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

LINE - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

K

Kazakhstan

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

21:00 -> 09:00

Korea (republic of)

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

N.A.

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All SMS senders will be overwritten by the delivery networks to a shared shortcode

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 > 09:00

Kuwait

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

N.A.

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 > 09:00

M

Malaysia

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All alphanumeric senders will be overwritten to a local shortcode

SMS

All message content must be prefixed by the brand name of the sender

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 > 08:00

Mexico

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All alphanumeric may be overwritten to local numeric

SMS

High volume senders (more than 100K SMS /month) can avoid overwriting by paying a registration fee contact our support team for more info

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

18:00->08:00

Moldova

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All alphanumeric senders may be overwritten to a local shortcode by one or more local carrier

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Morocco

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All alphanumeric senders may be overwritten to a generic sender (example infoSMS) when delivering to one or more local networks

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Mozambique

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Myanmar

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

N

Nepal

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

New Zeland

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

Whatsapp - bring your own number

For Promotional Traffic

Whatsapp - bring your own number

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

all SMS traffic can only be delivered via dedicated short codes

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 > 09:00

Norway

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Any URL call to action included in SMS messages must be registered and included in the SMS templates provided at registration or will be blocked

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 > 09:00

Nicaragua

Country-specific article

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

O

Oman

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

P

Pakistan

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric may be overwritten to local shortcodes when delivering to one or more networks in the country

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Oman

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric

For Promotional Traffic

SMS - Alphanumeric

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Paraguay

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric may be overwritten to local shortcodes when delivering to one or more networks in the country

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 08:00

Peru

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Alphanumeric may be overwritten to local shortcodes when delivering to one or more networks in the country

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Mon - Frid 20:00 -> 08:00 Sat 13:00 -> 09:00 Sun 00:00->24:00

Philippines

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

URL in message body may be removed by local carrier if they were not registered included in the registration examples templates

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Poland

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Q

Qatar

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

R

Romania

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 > 09:00

Russia

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Rwanda

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

S

Saudi Arabia

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All promotional sender must be prefixed by AD (ex AD-Brand)

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

22:00 -> 08:00

Singapore

country-specific article

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

Only companies registered with the Singapore Chamber of Commerce and Telecom Regulation Agency can terminate SMS to the country. All other companies will have their sender changed to Likely-SCAM

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

22:30 -> 07:00

Slovenia

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

South Africa

country-specific article

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All senders will be overwritten to a randomized local number by one or more of the receiver carriers

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Sri Lanka

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Swaziland

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Sweden

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 > 09:00

Switzerland

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

T

Taiwan

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

SMS - mobile virtual number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All senders will be overwritten to a randomized local number by one or more of the receiver carriers

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 > 09:00

Tanzania

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Thailand

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Line - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All promotional traffic is subject to a local Do Not Disturb number list

SMS

Any URL call to action needs to be included in the SMS templates submitted during registration

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Timor Leste

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Turkey

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Turkmenistan

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Line - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All senders will be overwritten to a local randomized number

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

U

United Kindom

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - mobile virtual number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All promotional traffic must include an OPT OUT method (keyword or URL )

SMS

All international (non UK) numbers and shortcodes will be blocked

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 09:00

United Arab Emirates

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All promotional sender must be prefixed by AD (ex AD-Brand)

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:30 -> 07:30

United States of America

Country Specific Article

Use Cases Suggestions

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Toll Free number

For Promotional Traffic

SMS - Toll Free number

For Conversational Traffic

SMS - Toll Free number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

SMS: numeric sender throughput is throttled by receiving carrier

SMS

All message bodies must be prefixed by the brand name

SMS

All promotional messages must be postfixed by the sender webpage URL

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00- > 09:00

Uganda

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Uruguay

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All senders will be overwritten to a randomized local number when delivering to one or more local networks

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 08:00

Ukraine

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All senders will be overwritten to a randomized local number and or generic alphanumeric (infoSMS) and or shared local shortcode

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Uzbekistan

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All senders may be overwritten to a r generic alphanumeric (ex infoSMS) when delivering to one or more local networks

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

V

Venezuela

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All senders will be overwritten to a randomized local number when delivering to one or more local networks

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

20:00 -> 08:00

Vietnam

Use case Preffered Type of Service - Type of Sender

For Tranasctional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

N.A.

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All senders may be overwritten to a generic alphanumeric (ex infoSMS) when delivering to one or more local networks.

SMS

Local companies will be subject to different requirements when registering their Sender, please contact your support if your business is incorporated in Vietnam

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Y

Yemen

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All senders may be overwritten to a generic alphanumeric (ex infoSMS) when delivering to one or more local networks.

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

Z

Zambia

Use case Preffered Type of Service - Type of Sender

For Transactional Traffic

SMS - Alphanumeric (see Notes)

For Promotional Traffic

SMS - Alphanumeric (see Notes)

For Conversational Traffic

Whatsapp - bring your own number

You can check what other types of sender are available and their cost in the Number section of our pricing page

Services Specific Notes

Service Note

SMS

All senders may be overwritten to a generic alphanumeric (ex infoSMS) when delivering to one or more local networks.

Restrictions

RestrictionDetails

3rd Party Registration required

Generic URL shortening allowed

Quite Hours / Do not Disturb

* There are additional costs for registering here. Please check with our Support Team what the costs are.

Last updated