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Welcome to the MessageBird Engagement Platform

Welcome to MessageBird's documentation! Here you can find guides and tutorials to help you set up and use our omnichannel communication platform effectively.

What is MessageBird?

MessageBird's engagement platform is designed to streamline your communication processes, enabling you to send and receive messages across multiple channels, including SMS, Email, and WhatsApp.
With our powerful tools, you can easily automate your communication workflows, personalize your messages, and engage with your customers in real time.
Looking for our API documentation? It's over here!

Get started

We've put together some helpful guides for you to get set up with MessageBird quickly and easily.

MessageBird for Service

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Launch omnichannel customer service
Enable agents to handle every customer inquiry, from every communication channel, in a single space.
​Get Started​
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Automate using an FAQ chatbot
Provide your customers with instant answers to frequently asked questions with a conversational bot.
​Get started​

MessageBird for Marketing

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Set up conversational marketing
Engage in two-way conversations with your customers, understand their needs and preferences, and provide personalized recommendations to boost sales.
​Get started​
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Launch your first Campaign
Build and send targeted, personalized marketing campaigns to your customers using WhatsApp.
​Get started​