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WhatsApp message types
Outbound messages fall into one of two categories: approved templates and replies to open conversations. Not all message types are supported by each category.
We currently support the following outbound message types for WhatsApp:
WhatsApp template type | Text | Image | File |
|---|---|---|---|
Approved template | ✅ | ✅ | ✅ |
Reply to open conversation | ✅ | ✅ | ❌ |
In the images below, you can see how different WhatsApp message type will appear on the recipient's device.
Last modified 3mo ago