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LINE allows you to seamlessly communicate with customers around the world. The channel is particularly popular in countries including Thailand, Japan, and Taiwan.
LINE can be used to send and receive messages in Flows and Inbox.
You can't initiate conversations with customers on LINE. You must wait for a customer to send you a LINE message first. Then you can send messages to them at any time.
LINE does not provide 'message delivery' information, but it does track sent messages.
LINE does not provide 'message read' information.
How can I find a user's LINE ID?