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LINE

LINE allows you to seamlessly communicate with customers around the world. The channel is particularly popular in countries including Thailand, Japan, and Taiwan.
Quick links
Install LINE
Click here to learn how to install LINE as a channel
Channel capabilities
Discover what message and content types LINE supports.
LINE FAQs
Get answers to common questions about Telegram.
Channel capabilities
LINE can be used to send and receive messages in Flows and Inbox.
You can't initiate conversations with customers on LINE. You must wait for a customer to send you a LINE message first. Then you can send messages to them at any time.
Standard message content types
Content type
Send
Recieve
Audio
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​✅
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Emoji
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File
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GIF
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HTML
​❌
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​❌
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Image
​✅
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Location
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Text
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Video
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Structured message types
Content type
Send
Recieve
Carousel
​✅
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​❌
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List
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Message actions
Action type
Send
Recieve
Link
​✅
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​❌
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Postback
​✅
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​❌
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Reply
​✅
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​❌
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Message statuses
Status
Support
Sent
​✅
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Delivered
​❌
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Read
​❌
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LINE FAQs
Why can't I see delivered statues for LINE messages?
LINE does not provide 'message delivery' information, but it does track sent messages.
Why can't I see read statuses for LINE messages?
LINE does not provide 'message read' information.
How can I find a user's LINE ID?
You cannot find a user's LINE ID unless they have already contacted you on Telegram. Encourage users to reach out to you on LINE by surfacing handy entry points.

Content type	Send	Recieve
Audio	✅	✅
Emoji	✅	✅
File	✅	✅
GIF	✅	✅
HTML	❌	❌
Image	✅	✅
Location	✅	✅
Text	✅	✅
Video	✅	✅

Content type	Send	Recieve
Carousel	✅	❌
List	✅	❌

Action type	Send	Recieve
Link	✅	❌
Postback	✅	❌
Reply	✅	❌

Status	Support
Sent	✅
Delivered	❌
Read	❌

Install email

Install LINE

Last modified 1mo ago